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Galooli’s Introduction to Remote Monitoring and Management

Galooli's-Guide-to-Remote-Monitoring-and-Management-
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The business landscape has become an en masse migration towards the digital realm due to Covid-19. The pandemic’s effect has been so profound that from March, the business world jumped forward five years in terms of digital adoption in the space of just eight weeks.

From schools to grocery stores to multinational enterprises, organizations have been forced to find alternative digital solutions to make up for the inability to conduct in-person interactions. However, these pivots are not isolated to just sales and marketing, particularly when it comes to B2B industries.

To give some perspective:

 

Unfortunately, it is nearly impossible to actively maintain hundreds, thousands, or even more internet-connected devices and nodes physically on-site. Today, many organizations are still relying on being on-premise to handle many issues, and this is where remote management solutions come in.

So before we dive into how Galooli’s solutions relate to this rapidly expanding environment, let’s first explain the meaning of “RMM.”

What is RMM Exactly?

Remote Monitoring and Management (RMM) is a process that both collects data from remote assets to assess performance levels, and executes various management tasks without disrupting their operation. All of this is achieved from a central interface without ever setting foot on the premises of the remote site. These tools are more often than not relied upon by Managed Service Providers (MSPs) in their maintenance efforts, but more about that in an upcoming piece.

For now, let’s briefly go through the differences between remote monitoring and remote management.

What is the difference between
Remote Monitoring and Remote Management?

Remote monitoring tools are a combination of hardware and software intended to provide tracking for a variety of metrics and parameters relevant to efficient site operations. Detecting potential problems without performing a periodic site visit is a boon for saving costs on potential repairs and replacement. However, this is where those capabilities of remote monitoring services end, because although the remote monitoring tool might detect anomalies, it cannot mitigate them.

That’s where remote management comes in. It compounds the optimization and efficiency offered by remote monitoring systems by providing direct remote access and control to those systems. Remote management is also where the user can input their organization’s particular parameters and metrics to be tracked, like operating time, temperature limits, and more. As a side note, the technology is most effective when deployed at multiple sites simultaneously.

So what is preventing your organization from swiftly implementing one of these systems and why is it so important?

Why Is Remote Monitoring and Management So Important?

Achieving effectiveness as a service provider or enterprise can be a challenge when managing a fleet of remote networking devices. Things get even more complicated when you start scaling your business, as the more devices you deploy, the more engineers you will need to support them.

Some of these challenges include:

  • Problem remediation is seldom resolved successfully or in a timely fashion
  • Rising overhead costs due to infrastructure expansion
  • Documenting and storing the increased data flow efficiently
  • Keeping all the devices, new and old, operational, and equally secure

 

All of these issues become an ongoing and highly challenging task to achieve, so how do remote monitoring software and management solutions help streamline the process?

Having immediate access to these devices remotely significantly increases uptime, minimizes downtime, and means consistent business and performance continuity for service providers.

RMM solutions also reduce overhead by practically eliminating the necessity to travel and reach these remote endpoints to diagnose and remediate issues. RMM solutions like Galooli’s also provide accurate and centralized monitoring, increased efficiency for teams, improved incident response and business continuity, along with regulatory compliance.

OPEX Savings

  • Reduce on-site inspections
  • Troubleshoot battery health
  • Predict and extend battery life
  • Prevent fraud

Innovation

  • Patented technology
  • Data analytics
  • Dashboards
  • Smart solution – simple to use

Connectivity

  • Comprehensive monitoring
  • Accurate tracking
  • Remote access
  • Desktop, web, and mobile apps

A great deal of the inefficiency caused by lack of monitoring and management causes spikes in Capital and Operational Expenses (CAPEX & OPEX) and energy usage. Therefore, it is essential to understand just how much you can save on energy costs by implementing an RMM solution.

It's All About the Energy Baby

For service providers like utilities and telecom, being incapable of effectively monitoring and managing internet-connected assets can lead to severe energy inefficiency and significant overhead. Between 20-40% of telecom organizations’ annual OPEX is attributed to base station energy requirements.

The advent and deployment of 5G have only complicated the process further, as the stations for 5G will consume 2 to 3 times the power required by older generations. Therefore, it must be a priority for these service providers to maximize their energy efficiency, but how much can you really save?

We’ve found that implementing a management and monitoring solution can save service providers up to 90% in energy lost through our own real-world case studies. We also found that we can reduce overall fuel consumption by 40%. An RMM will also increase operational uptime, reduce equipment failure, and respond to issues while offering real-time visibility of asset availability and performance.

There is plenty of upside to introducing an RMM solution, but there are also some potential hiccups and growing pains that you should be aware of as you implement such a system.

Challenges to Remote Monitoring and Management Implementation

There are several difficulties relating to deploying and implementing a remote monitoring and management solution. First and foremost, we previously mentioned that IoT is getting massive, and some solutions are ill-equipped to handle the rapid scaling of operations. Also, integrating IoT devices into your organization’s infrastructure can be daunting, and often incompatibilities between specific devices and controllers can arise.

These issues aren’t only limited by the number or type of devices but also the sheer volume of data being transferred at any moment. By 2025, there will be over 79 Zettabytes (ZB) of data generated by IoT devices in total, up from a modest 13.6 ZB in 2019. Galooli’s interface is capable of tracking and transferring whatever data is relevant to your organization, in addition to real-time alerts to any anomalies in the system.

Diving Into Galooli's Energy Maximizing and Saving Solutions

With Galooli’s cutting-edge remote solutions, you can maximize performance and gain an advantage in areas beyond OPEX and CAPEX savings, like connectivity and innovation. Galooli’s RMM has a robust, user-friendly, and intuitive user interface to actively monitor, report, and optimize your assets and energy usage and provide relevant, actionable insights.

Galooli’s RMM solutions are both scalable and agnostic, but what exactly does that mean? If your organization already relies on a remote management tool from a different enterprise, our platform can integrate seamlessly with the existing hardware. This will provide you with, among other things, intelligent and more efficient usage, along with remote control over all of your units.

To take advantage of the complete feature set and capabilities of Galooli’s platform, the best way to implement is using our remote management systems (RMS) like Galooli’s Elara. Elara is a Remote Terminal Unit (RTU) designed to support hundreds of controllers and sensor protocols and 2, 3, and 4G cellular networks. However, our platform’s compatibility is not limited to our own proprietary devices.

Our platform also offers broad compatibility with your existing energy assets like generators, solar panels, batteries, wind turbines, and more. In addition, our cloud-based platform can be integrated into existing cloud infrastructure to provide significantly enhanced response time, security, and, most importantly – peace of mind.

It is Time to Cut Your Maintenance Technicians Some Slack

Galooli’s remote monitoring and management solution offers a robust, user-friendly, and intuitive Energy Management as a Service (EMaaS) platform. It provides remote access to all your devices from a single platform and lets you securely manage everything from anywhere in the world. Using our real-time remote management and monitoring system, you will be able to prevent any downtime and streamline maintenance practices, all while optimizing your energy use, cutting carbon emissions, and reducing OPEX costs.

Billions of daily data points and not enough
support to manage them?